GBV support resources in SA

If you or someone you care about is dealing with gender-based violence, you don't have to work out what to do alone. There is a network of support in South Africa built specifically for this.

What it is

Gender-based violence (GBV) includes physical, sexual, emotional or economic harm directed at someone because of their gender. It happens in homes, relationships, workplaces and communities, and it affects people of all genders, though women and girls are disproportionately affected. Knowing where to turn, before a crisis happens, can make all the difference when it does.

Signs to notice

• Unexplained injuries, or injuries with explanations that don't quite add up.
• Withdrawal from friends, family or usual activities.
• A partner who controls money, movements, or who the person can see.
• Fear, anxiety or flinching around a particular person.
• Changes in work performance, frequent absences, or last-minute cancellations.
• Talking about a partner's jealousy or temper as if it were normal.

What helps

• Believe and listen first. If someone discloses abuse to you, thank them for trusting you, listen without judgement, and let them lead on next steps.
• Know the numbers before you need them. Save the GBV Command Centre number in your phone now, not in the moment of crisis.
• Make a safety plan. This can include a packed bag, an emergency contact, a safe place to go, and a code word to use with trusted people if help is needed quickly.
• Use protection orders where appropriate. South African law allows survivors to apply for a protection order against an abuser, obtainable at your local magistrate's court, often with support from a social worker or NGO.
• Loop in professional support. A GBV-informed counsellor can help someone process trauma at their own pace, without pressure.
• Support without pushing. Respect that leaving an abusive situation is often complex and dangerous; survivors know their own risk best.

When to reach out for help

Reach out immediately if there is a threat to physical safety, if children are at risk, or if the situation is escalating. Reach out to a counsellor even without a crisis present - working through fear, shame or confusion after abuse is valid at any stage, including long after the relationship has ended.

Getting help in South Africa

• GBV Command Centre (24h): 0800 428 428 - trained counsellors, can dispatch social workers and police.
• SAPS emergency: 10111
• Ambulance: 10177
• SADAG Mental Health Line: 011 234 4837, for emotional support and referrals.
• Cleared Mind's EAP counsellors are available confidentially to support members processing GBV, whether recent or in the past, and can help connect you to specialised local services and legal resources.

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If you or someone else is in immediate danger, reach out now. SADAG Suicide Crisis Helpline (24h): 0800 567 567 or SMS 31393. SAPS 10111, ambulance 10177, GBV Command Centre 0800 428 428.