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Information sheetTrauma and critical incidents · No. 115
Workplace accidents and fatalities
How workplace accidents and fatalities affect colleagues emotionally, and how teams and individuals can begin to cope and heal.
When a serious accident or death happens at work, it shakes more than just the people directly involved - it can affect an entire team. If you are struggling after witnessing or hearing about a workplace incident, your reaction makes sense.
What's happening
Workplace accidents and fatalities are critical incidents - sudden, often shocking events that disrupt our sense of safety and control. Colleagues may feel grief, guilt, fear or anger, even if they were not directly involved. Supervisors and eyewitnesses can carry a particular weight, sometimes questioning whether more could have been done. These reactions are a normal part of processing a serious event, and most people recover well with time and the right support.
Signs to notice
- Shock, disbelief or difficulty accepting what happened
- Intrusive thoughts or images of the incident
- Anxiety about returning to the site, task or equipment involved
- Guilt, especially among those who witnessed the event or were nearby
- Low mood, irritability or withdrawal from colleagues
- Sleep disturbance or difficulty concentrating on work
What helps
- Allow time and space to process the event rather than rushing back to "normal"
- Talk about what happened with trusted colleagues, supervisors or a counsellor
- Attend any debriefing or critical incident support your employer offers
- Keep to daily routines and basic self-care - sleep, food, movement
- Avoid making major decisions in the immediate aftermath
- Check in on colleagues who may be struggling quietly
When to reach out for help
Seek professional support if distress continues for more than a few weeks, if you are avoiding work or the site entirely, if you feel persistent guilt or anxiety, or if the incident is affecting your sleep, relationships or ability to function. Managers should also arrange trauma support proactively after any serious incident, not only when someone asks.
Getting help in South Africa
Cleared Mind's EAP offers confidential trauma counselling and can support critical incident debriefing for teams and individuals after a workplace accident or fatality.
If you or someone else is in immediate danger, reach out now. SADAG Suicide Crisis Helpline (24h): 0800 567 567 or SMS 31393. SAPS 10111, ambulance 10177, GBV Command Centre 0800 428 428.